Eyewitness News on Demand February 12, 2012
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Debit Cards

(3/15/99)

Here's a story that might surprise you if you use a debit card. As you know, the amount you spend is taken directly out of your checking account.

But what you might not know, is there are some rules that can change your balance. News Specialist Stacey Butler explains.

When you run your debit card through a gas pump, at a convenience store or even a restaurant, the amount listed on your receipt comes directly out of your checking account, right?

Wrong. Many businesses have what's called a pre-authorized limit. It's a way merchants can make sure you have enough in your account to cover your bill.

Here's an example. Let's say you buy $10 worth of gas. But the pre-authorized limit is $50. That means $50 is billed to your account. Ideally, you would be credited $40 immediately. But many bankers agree, sometimes the process takes hours, or even days.

A woman named Vicki told us, "You go to use it again and it may not work, because they're still using those funds, so your card may be denied."

Surprised? So were many bank tellers we talked to and convenience store owners.

But Washington Mutual Headquarters in Seattle, the Utah Association of Bankers and Star Systems say the debit card system isn't flawless.

Vicki says the message here is--keep close track of your own records. "You keep your receipt just like it was a check, then save that receipt until it comes through the bank, until it posts to your account."

The pre-authorized withdrawal is made by the bank that handles the gas station's finances, not the gas station itself. It's meant to protect the business.

Not all gas stations do this, but those who do withdraw the $50 are assured they will be covered for the cost of the gas. That's assuming the average cost of a fill-up is less than $50.

When you use your debit card at some restaurants make sure you watch your balance carefully. You may be billed 20 percent more than the price of the meal. That amount usually is corrected, however, within hours.


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